For a large corporation like McDonald’s, quality management is one of the biggest driving forces behind its success. There is nothing arbitrary about the Six Sigma practice — and the business of McDonald’s. When specifications are created at McDonald’s, it is because it is important […]
Six Sigma holds the Voice of the Customer (VOC) in very high regard. VOC encompasses the expectations, preferences and requirements of your customers/clients. Let’s face it — without your customers, you wouldn’t have a business, so it would make sense to make them top priority. Now let’s take the VOC further. What if you were […]
2016 is here and training is in full swing at 6Sigma.us. We spent the last part of 2015 planning dynamic training agendas, with a global reach! With that in mind, we would like to invite you to join us in sunny Southern California for a comprehensive Six Sigma training event. During this event, we will […]
