For a large corporation like McDonald’s, quality management is one of the biggest driving forces behind its success. There is nothing arbitrary about the Six Sigma practice — and the business of McDonald’s. When specifications are created at McDonald’s, it is because it is important […]
Six Sigma plus is a customer-centered approach that results in exemplary performance by business centers, all over the world. With strategy, people and processes as its basis this approach helps in streamlining and organizing various business processes to achieve optimum profitability and customer satisfaction. Six Sigma plus is vital for any organization’s continuous improvement and […]
You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]
2016 is here and training is in full swing at 6Sigma.us. We spent the last part of 2015 planning dynamic training agendas, with a global reach! With that in mind, we would like to invite you to join us in sunny Southern California for a comprehensive Six Sigma training event. During this event, we will […]
