With Costco having approximately 90.3 million customers in 2017, it is very likely you or someone you know is a member of the largest membership retailer in the world. Costco Wholesale is a pioneer in its field; they are the originators of the retail warehouse club venue, and through hard work, diligence, and the use […]
The difference is obvious when it comes to companies that implement Six Sigma and Lean methodologies and tools. As a member of the public (or better still, as a customer who uses their products or services) one would first notice the company’s excellent product or service. If something were to go wrong (which is rare, […]
Six Sigma plus is a customer-centered approach that results in exemplary performance by business centers, all over the world. With strategy, people and processes as its basis this approach helps in streamlining and organizing various business processes to achieve optimum profitability and customer satisfaction. Six Sigma plus is vital for any organization’s continuous improvement and […]
Even large companies need help. When a company is in dire of change, it seeks help when internal resources are not considered sufficient. They explore the possibility of engaging consultants who can recommend ways to bring about desired changes. The decision to seek outside help is explained by current thinking that a consultant can take […]
Six Sigma has become a worldwide phenomenon, helping improve business processes in some of the world’s largest companies. But before any Six Sigma professional can get to this stage, they must first receive certification. If you are the provider of a Six Sigma course, consider the following. Should your Six Sigma course contain […]
You might not associate Six Sigma and call centers right away, and we wouldn’t blame you! However, they rely on efficient processes, and high quality control, to maintain optimal results. This makes it the perfect environment to use Six Sigma, maximizing results and upholding quality. Read on and learn how Six Sigma principles can be used to increase call center quality. […]
So you’re a consultant, now what? A lot of Six Sigma practitioners ask the same question. Before rushing into any new projects, make sure you understand how much you should charge. It’s essential to your career development that you learn how to charge appropriately. Not all consulting firms are alike, and some will specialize in […]
So you’ve got your Six Sigma certificate? But now what do you do? Where do you even begin? Being a Six Sigma project manager can be hard work, but it’s also very rewarding. The hardest part is over. Now you just need to demonstrate the same level of expertise as a Six Sigma project manager. […]
Improving Quality in the Insurance Industry How many times have you had a negative experience with the insurance industry? From a phone call with customer service, to dealing with underwriters, to having a confusing and pressured experience with an agent, the industry can be frustrating. Insurance is a product that plays a crucial part of […]
Organizations and leaders are great problem solvers. We see a problem and we fix it! Well, sometimes we do, but most of the time, we address the surface issues, stick a band-aid on it and pronounce it resolved. Within a short amount of time, the original problem resurfaces, causing a great deal of grief, just […]
2016 is here and training is in full swing at 6Sigma.us. We spent the last part of 2015 planning dynamic training agendas, with a global reach! With that in mind, we would like to invite you to join us in sunny Southern California for a comprehensive Six Sigma training event. During this event, we will […]
Do you have what it takes? That question is so broad, an accurate answer is hard to come by. However, no matter what your industry of choice, having what it takes to be successful is crucial to career progression. Six Sigma core qualities for success encompass the basics of business and leadership, but also include […]
After struggling the past few years at Northpole Inc., Santa turned to 6Sigma.us for help in resolving some challenging issues in his business. The past three seasons at Northpole Inc., were lackluster, to say the least. The business was plagued with production and quality issues, affecting the performance and customer expectations of the company. To try […]
There once was a well-established hospital in a suburban community. Try, try, and try they did to reduce costs and improve quality. With each effort, they failed and the frustration grew. Executives, after exhausting all options, finally implemented a Six Sigma program. Leaders were excited for their community hospital, eagerly anticipating the potential windfall of […]
Nothing could speak higher of a nation or a process like this achievement! Ten units of the US Army earned awards for excellence in Lean Six Sigma programs. The units were recognized for excellence in streamlining business operations and saving the service millions of dollars. You may ask yourself why the Army even needs Six […]
