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The ideas of Six Sigma and Lean as they relate to healthcare processes.
The practical application of Six Sigma in process improvement
I appreciated the instructor's knowledge and experience across multiple job fields. Hearing examples of projects in all different areas really helps to get your mind around how projects can be used for improvement in all industries, and all departments within a company.
The instructor was very knowledgable, and made the materials clear and fun.
I liked the examples provided in the course materials that provided real-world applications of the process - this kept the material from being too dry and high-level.
Very pertinent to our job
Instructor had great real world knowledge and experience and I could tell he is passionate about his work.
Instructor was very open minded and didn't just read from the slides. That made it a lot more interesting and I didn't feel like they could have just emailed me the slides.
The instructor. How knowledgeable she was about all the covered material. Also, her ability to communicate it in a way to easily understand.
materials covered and practical examples given by the instructor.
The map to c&e to FMEA was very interesting and the associated group projects were easily applicable to numerous careers.
The instructor's ability to make difficult concepts clear.
Hands on experience in class
How is was presented by the instructor, kept you engaged.
Instructor are very good. The course is informative and challenging.
Great course. I wish everyone would take it. It really opens your eyes to process designs, failures and how to avoid mistakes.
The flow of the material. I enjoyed the examples that were shared in the course and seeing the material put to use.
The instructor made the course entertaining and informative.
The discussion amongst classmates
6sigma has great instructor/teacher, always engaging the students with great stories and example cases.